Quick overview
Signing in to your Coinsquare® account should be fast, safe, and reliable. Secure login depends on a strong password, device verification, and two-factor authentication (2FA). The flow below is a general guide — always use the official Coinsquare® website or mobile app and verify URLs before entering credentials.
This page is an informational guide. For account-specific problems or official support, contact Coinsquare® through their verified channels.
Before you sign in — quick checklist
- Confirm you are on the genuine Coinsquare® domain (type it directly into your browser or use a trusted bookmark).
- Use a strong, unique password stored in a password manager.
- Have your two-factor authentication (2FA) device ready (authenticator app or hardware key).
- Avoid signing in on public or untrusted networks; use a private, secure connection instead.
- Keep your device OS, browser, and antivirus up to date to reduce malware risk.
Step-by-step: How to sign in
- Open the official site or app: Navigate to the Coinsquare® login page using a verified bookmark or type the URL in the address bar. Do not click links from unsolicited emails or chats.
- Enter your email or username: Use the address associated with your Coinsquare® account.
- Enter your password: Paste from your password manager if you use one. Avoid typing passwords on unfamiliar devices.
- Complete CAPTCHA or anti-bot challenge if shown: This prevents automated attacks.
- Two-factor authentication (2FA): When prompted, enter the code from your authenticator app (TOTP) or confirm using your hardware security key or biometric method if supported.
- Device verification: If logging in from a new device, verify the device by following the email prompt or SMS code sent to your registered contact method.
- Access your dashboard: After successful authentication you’ll arrive at your Coinsquare® dashboard where you can view balances, place trades, and manage account settings.
Setting up Two-Factor Authentication (2FA)
Two-factor authentication adds an extra layer of protection by requiring a second proof of identity in addition to your password. Coinsquare® supports common 2FA methods such as TOTP authenticator apps and hardware security keys. Here's how to set it up:
- Sign in to your account: Go to Account Settings > Security.
- Select 2FA method: Choose an authenticator app (Google Authenticator, Authy, Microsoft Authenticator) or a hardware key (YubiKey, Titan).
- Scan the QR code: Using your authenticator app, scan the provided QR code and save the recovery codes shown on-screen in a secure location.
- Verify a test code: Enter the one-time code from your app to confirm setup.
- Store backup codes safely: If Coinsquare® supplies backup/recovery codes, keep them offline and do not store them digitally in cloud storage.
Prefer authenticator apps or hardware keys over SMS when possible — SMS is vulnerable to SIM-swapping and interception.
Device verification & trusted devices
Coinsquare® may require device verification when you sign in from a new browser or device. This prevents unauthorized access and helps you track where your account has been accessed from. Typical device verification steps:
- Email confirmation: a one-time link or code is sent to your registered email address.
- SMS verification: a code is sent to your registered phone number (less secure than app-based methods).
- Session management: review active sessions and revoke ones you don't recognize from account settings.
Password best practices
- Use a unique, long password (12+ characters) combining letters, numbers, and symbols.
- Store passwords in a reputable password manager; avoid re-using passwords across services.
- Change your password immediately if you suspect it has been exposed.
- Enable account alerts so you receive notifications for password changes or new device sign-ins.
Troubleshooting common login issues
Forgot password
- Click the "Forgot password" link on the login page.
- Enter your registered email and follow the password reset instructions sent to you.
- Choose a strong new password and review account activity after resetting.
Lost 2FA device
If you lose access to your authenticator app or hardware key:
- Use previously saved backup/recovery codes to regain access.
- If you have no backup, contact Coinsquare® support and follow their account recovery procedures (you may need to provide ID verification).
- After recovery, set up a new 2FA method and revoke the lost device.
Account locked or suspicious activity
If the platform detects suspicious sign-in attempts it may temporarily lock the account:
- Follow on-screen instructions to unlock your account (email verification, ID checks).
- Contact Coinsquare® support promptly if unauthorized transactions appear on your account.
- Change your password and revoke active sessions as a precaution.
Security recommendations — keeping your account safe
- Phishing vigilance: Never enter your login credentials on a site reached through unsolicited emails or messages. Verify domain names carefully.
- Protect your devices: Keep operating systems and browsers up to date and use reputable security software.
- Separate email security: Secure the email tied to your Coinsquare® account with its own strong password and 2FA — control of your email can enable account recovery abuse.
- Withdrawal whitelists: If Coinsquare® supports withdrawal address whitelisting, use it to restrict withdrawals to known addresses only.
- Small test transfers: When withdrawing to a new address, send a small test amount first to confirm correctness.
- Keep backups: Securely store 2FA recovery codes and any device backups in offline, tamper-resistant locations.
Advanced account controls
For higher-security setups — particularly for users holding significant balances — consider advanced controls:
- Hardware security keys: Use FIDO2 hardware keys for phishing-resistant login where supported.
- Multi-user access: For corporate accounts, configure role-based access controls and multi-person approval flows if available.
- Audit logs: Regularly review account activity logs and export transaction history for reconciliation.
- Cold storage: Keep the majority of long-term holdings in cold storage (hardware wallets or other offline custody) and only keep trading capital on exchange accounts.
Frequently asked questions (FAQ)
How do I know I’m on the real Coinsquare® site?
Can I use biometric login (face/fingerprint)?
What should I do if I suspect my account was hacked?
Does Coinsquare® offer recovery codes for 2FA?
Ready to sign in securely?
Use the official Coinsquare® login page or the verified mobile app to access your account. Follow the checklist above: strong unique password, 2FA enabled, device verification, and careful attention to phishing risks. If you ever need help with access, use Coinsquare®’s verified support channels rather than responding to unsolicited messages.
If you have large holdings, consider withdrawing most funds to a hardware wallet or other cold-storage solution and only keep what you need for trading on the exchange.
Disclaimer
This guide is informational and not an official Coinsquare® page. Procedures, features, and UI may change — always consult Coinsquare®'s official website and support documentation for the most current instructions and for account-specific assistance.